Integrated FAQ and live chat for websites and mobile apps.

Sales teams: Grow sales + recover abandoned carts with proactive, targeted chat.

Support teams: Reduce support tickets with an in-app FAQ, and solve problems faster with live chat.


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"Hipmob reduced our phone support by 60-70% which was really important for us to scale to over 35k businesses."


-Justin Kathan, Joist Inc

"We have received a 50 fold increase in interaction with our customers, and they always comment on how responsive our support is."

-Elliott Edwards, Hachisoft Inc

"I think it's great. I love getting emails about the conversations our agents are having with users since it keeps me in the loop. Love the product and keep up the good work!"
-Marcin Popielarz, 99Dresses.com

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In-App FAQ Helps Reduce Support Traffic

Stop sending mobile app users into email or Safari.

Add your FAQ to your app: users can instantly search your FAQ for answers, so they'll send fewer support emails.

Collect feedback inside your app: you'll reduce negative appstore ratings and solve problems for your users without forcing them to leave.

Increase Website Sales!

Grow sales with proactive chat. Recover abandoned carts and increase conversions using targeted automated messaging.

Transform customer support by being instantly available when your customers need you.

Talk To Users Via In-App Messaging

Message users automatically, or chat with them when they need help.

Our in-app FAQ and conversation transcripts automatically sync with Desk and Zendesk.

TRUSTED BY THOUSANDS OF BUSINESSES

Know What Users Want

See what users are searching for in real time and write better help articles

Quickly understand how many users need help and quickly identify issues early before they expand into widespread problems

More than two dozen integrations. Unlimited possibilities.

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IN THE PRESS